The following tips will help you find your order:
- Check your email for the order confirmation. It includes the tracking information to follow your order's journey. (Can't find it? Check out your spam folder.)
- Are you a Hooked Rewards member? Log into your Hooked account to find your order details.
- Not Hooked yet? Sign up now! (Pro-tip: Use the same email to access all your ThirdLove orders)
- Order 2 or more items? Your order may be delivered in multiple packages. We provide tracking numbers for each package.
As a reminder, here are our shipping time frames:
- Standard Shipping - delivery in 3-7 business days
- FedEx Ground - delivery 3-5 business days
- Two Day Shipping - delivery in two business day if placed before 12PM Pacific Time, Monday-Friday
- Next Day Shipping - delivery next business day if placed before 12PM Pacific Time, Monday-Friday
If your package is taking longer than 9 business days, or you need more assistance tracking your order, contact a Fit Stylist with your order ID.