If you know right away that you'll need a different size, please let us know before you remove the tags. We want to work with you to get you your best fit, and exchange shipping is always free.
For any return or exchange the first step is to fill out our Returns & Exchanges form within 30 days after your order is placed.
Try Before Buying Exchange
Exchanges vary depending on whether your bra is worn or unworn:
- Bra Unworn/Tags attached: Simply fill out an exchange form, we will send you a return label, you drop the bra off in the mail, and we will help place your exchange once we receive your bra back at our facility. We will then give you a renewed 30 day try on period.
- Bra Worn/Tags removed: First fill our our exchange form, to send your current bra back to us. We will send you a new bra as an exchange and charge your card on file the remaining $68 (plus tax if you are in CA). The new bra will not be considered a Try Before Buying order because of our One Worn Bra per Customer Policy. You are still able to return/exchange this bra, as long as the tags are attached and the bra is unworn (besides being tried on).