If you are having issues placing your order, it could be a number of things. Here are the most common issues we find and how to fix them:
- Browser: It might be a case that your internet browser is not supporting our website. Try refreshing your browser, clearing your cookies, opening a new window, or switching to another internet provider.
- Payment: Always make sure the zip code you provide for shipping also aligns with the credit card you are using for your purchase. If it is a Try Before Buying order, please be aware that we do not accept prepaid cards.
- Everything is filled out: This one may seem obvious, but always make sure that all necessary information is filled out.