If your package is marked delivered, but you never received it, follow these steps:
1. Check around your home/apartment in case the postal carrier placed the package in an odd spot.
2. Ask your neighbors as they may have received your package instead.
3. Reach out to your local post office for information regarding the package.
If you still cannot locate your package, please call us at (866) 205-6833 between 6:00 AM - 9:00 PM Pacific time.