Where's my order ID?

Can't find your order ID? Check your confirmation email or packing slip.  
confirmation email                                   packing slip

If your order is an exchange, your order number will be found in the confirmation email regarding your exchange.  

If you still can't locate your order number, chat in with a ThirdLove fit stylist.  Provide the email address you used to place the order and a ThirdLove fit stylist will be able to locate it for you.