What is the return and exchange policy?
You have 30 days to return the item as long as it is unworn, with the tags attached. You can read more about our return policy here.
How do I request a return label?
If you would like to return or exchange your order, you can do that here.
How does Try Before Buying work?
The Try Before Buying Program allows you to wear our best-selling bra as much as you want for 30 days by paying only for shipping! You can return the bra for free during the trial period. If after 30 days, you choose to keep the bra, your card will be charged $68. Read more about Try Before Buying!
When will I receive my exchange?
Exchanges are processed once the return is tracking back to us. If your exchange label is completely filled out, we will go ahead and process the exchange. If not, a fit stylist will reach out to you to help you find the perfect fit.
When will I receive my refund?
The return process can take about 15-30 business days from the day your return is delivered. As the process is completed, your refund will be issued to the original payment method and you will receive a confirmation email. Once the refund is issued, please allow 1-5 business days to be reflected on your statement. If you do not see this reflected in your account, we recommend reaching out to your financial institution.
Can I combine the More Love, Less Money discount with my promotional code?
We cannot combine our More Love, Less Money discount with promotional discount codes. For more information, read about it here.
Who do you donate to?
We’re working with several charities in California to give women in need a perfectly fitting bra.
When will the item I like be in stock?
We do not have a timeline for when our items will be in stock. You can learn more about this here.
How does Get $30 work?
Get $30 is the opportunity to be rewarded for letting all your friends and family know about ThirdLove! Full details about this offer can be found here.
Do you offer any nursing bras?
We do! you can find all of our available nursing bras here.
Do we ship internationally?
We do ship internationally! Find out everything about international order and shipping here.
Will you be opening a Brick and Mortar store?
We love being entirely online and providing our customers with the experience to try their bras on in their own homes. We want to make it as easy and comfortable for you as possible, that's why we provide free returns and exchanges!
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