If an item is missing from an order, let us know and we will send out the new order!
Order 2 or more items? Your order may be delivered in multiple packages. We provide tracking numbers for each package. If you only received one tracking number, please contact us and we will help you!
For orders with multiple tracking numbers:
If you do not receive your orders within 3-7 business days, please do the following:
- Check around your home/apartment in case the postal carrier placed the package in an odd spot.
- Ask your neighbors as they may have received your package instead.
- Reach out to your local post office for information regarding the package.
If you received a damaged package or item, please contact us with:
- Photo(s) of the order or item(s).
- Any other relevant details.
We'll further review the issue with our fulfillment team and a Fit Stylist will assist you accordingly.
If you find that the cups wrinkle or crease, no worries! The memory foam will react to your body heat, causing the foam to smooth out and the creases to disappear.