We want you to be completely happy with your ThirdLove purchase. If something’s not right, we can help. Our Fit Stylists are available via text, live chat, phone or email to answer any questions you may have.
We accept exchanges and returns on bras, underwear, and loungewear up to 60 days from the date of your purchase. Canadian exchanges and returns are free! You can request a return or exchange here.
All exchanges and returns must be processed in the country the order was placed.
We currently do not offer international exchanges, but we're happy to take back your return for a refund so you can place a new standard order.
For international orders, return shipping and duties are the responsibility of the customer. Returns must be initiated within 60 days of purchase. To initiate a return, send an email to firstname.lastname@example.org or contact us here.