Have some questions? You're not the only one:
- How do I join?
- What are the benefits of joining?
- How do I receive benefits?
- What are the levels?
- What does "lifetime spend" mean?
- What's the birthday gift?
- Do all my purchases count towards Hooked?
- I just made a purchase, when will I receive my benefits?
- Can I use all my discounts at once?
- Do ThirdLove gift cards count towards my Hooked account?
- Simply sign up here and tell us a little bit about yourself.
- All members will automatically receive access to our bundling discounts, free shipping on purchases of $50 or more, and a special gift on their birthday. As you shop more, you’ll receive more extras, without having to do a thing!
- It’s as easy as shopping! Any freebies or benefits you have available will be redeemable once you add items to your cart.
|Level 1: Admirer||Lifetime Spend - Free|
|Level 2: Enthusiast||Lifetime Spend - $250|
|Level 3: Devotee||Lifetime Spend - $450|
- Your lifetime spend is the total amount of money you’ve spent with ThirdLove, minus any discounts or refunds.
- We’re not ones to spoil a surprise! While we won’t tell exactly what they are, they’ll change regularly and might be a freebie, a discount, or a little something special just for you.
- Hooked members will be required to cover the price of shipping if only the birthday gift is redeemed.
- Enthusiasts and Devotees: In order to receive free shipping, you must include another item in their cart.
- Admirers will receive free shipping on orders over $50.
- Yes! All past, un-returned purchases with ThirdLove will automatically count toward your Hooked status upon sign up. However, if you have made purchases using more than one account in the past, please contact customer service for assistance in merging these accounts while we work on a long-term solution.
- Thank you for being a loyal customer with us! Your new tier will reflect on your account 30 days from the day you placed your order.
- Yes! All benefits from the loyalty program can be combined in one purchase, unlike our standard offers.
- Discounts cannot be combined with sale items, promotional offers, and Try Before Buying orders.
- Yes! The individual who redeems the gift card will see the total amount used in their Hooked account.